Privacy Policy for Real Piano Teacher
Effective date: July 17, 2026
This Privacy Policy explains how Mobobi ("Mobobi," "we," "us," or "our") handles information when you use the Real Piano Teacher iOS application (the "App"). It also describes the choices and controls available to you.
Information we handle
Depending on the features you use, the App may handle:
- Account information: the identifier supplied by Sign in with Apple or Google Sign-In and, when the provider makes them available, your name, email address, and profile image.
- Profile information: your display name, profile and cover images, biography, appearance description, age, gender, country or location, and messaging preference when you choose to provide them.
- Social content and activity: piano-performance note data, recording titles and settings, captions, posts, comments, reactions, friendships, blocks, reports, notifications, and images you choose to upload. Information posted publicly or shared with friends is visible according to the privacy setting you select.
- Learning and gameplay information: lesson progress, game results, achievements, and related preferences. Most progress is stored on your device. Game Center information is handled by Apple when you use Game Center.
- Advertising and device information: Google advertising services may process device identifiers, IP-derived approximate location, ad interactions, product interactions, consent choices, and diagnostic or performance information. Tracking permission is requested through Apple's App Tracking Transparency framework where required.
- Purchase information: Apple processes payments. The App receives product, transaction, subscription-status, expiration, and revocation information needed to provide paid features and remove ads. We do not receive your full payment-card details.
- Notification information: Firebase Cloud Messaging and Apple Push Notification service process an app-instance push token and delivery data so the App can deliver Social activity and lesson-download notifications. The push token is associated with your Social session after you sign in.
- Support communications: information you include when you contact us for help or feedback.
Device permissions and recordings
The App requests access only when a feature needs it. Microphone access is used when you choose to record a piano session. Camera access is used when you choose video capture. Photos add access is used when you choose to save a capture, and the system photo picker is used when you choose an image for Social. Bluetooth access supports compatible MIDI devices. You can change these permissions in iOS Settings.
Audio and video captures remain on your device or in your Photos library unless you deliberately use a sharing or upload feature. Downloaded lesson narration, songs, MIDI files, and loops are stored locally for App functionality. The App does not request precise GPS location; a Social country or location is supplied by you, while service providers may infer an approximate location from an IP address.
How we use information
We use information to:
- authenticate accounts and keep sessions secure;
- provide lessons, games, recordings, MIDI input, and progress features;
- operate Social profiles, feeds, friendships, posts, comments, and reactions;
- enforce blocks, review reports, moderate content, prevent abuse, and protect users;
- deliver subscriptions, restore purchases, and determine whether ads should be shown;
- request and honor advertising and tracking choices;
- diagnose failures, maintain security, and respond to support requests; and
- comply with legal obligations and enforce our terms.
Legal bases
Where applicable law requires a legal basis, we process information to perform the service you request, with your consent, for our legitimate interests in securing and improving the App, and when necessary to meet legal obligations. You may withdraw consent through the App, iOS Settings, or the advertising privacy-options form, although this does not affect processing already completed.
When information is shared
Information may be shared in these circumstances:
- With other users: profile information and Social content are shown according to the audience and privacy controls you select.
- With service providers: hosting and content-delivery providers process information needed to run the App and deliver lesson media.
- With Google: the App uses Google Sign-In for authentication when you choose it and Firebase Cloud Messaging for push delivery. The free App also uses Google Mobile Ads and Google's User Messaging Platform for advertising and consent management. Personalized advertising is used only when the required choices and permissions allow it.
- With Apple: Apple processes Sign in with Apple, App Store purchases, Game Center, and operating-system permissions under Apple's policies.
- For safety or legal reasons: we may disclose information when reasonably necessary to comply with law, protect rights and safety, investigate fraud or abuse, or respond to a lawful request.
- Business transfers: information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections.
Mobobi does not sell personal information for money. Advertising providers may process or share device and ad-interaction data for advertising when your consent permits it; some privacy laws define this activity as "sharing." You can deny tracking, change consent choices, or purchase a subscription that removes ads.
Retention and account deletion
Local settings and downloaded lesson media remain on your device until you remove them, clear downloads, or uninstall the App. Social account information and content are retained while your account is active and as needed to provide the service. Security records, reports, and backups may be retained for a limited period when reasonably necessary for safety, fraud prevention, legal compliance, or disaster recovery.
You can delete individual Social content and images from their available controls. To delete your Social account and associated server data, open Social > Profile Settings > Delete Account and complete the confirmation. The deletion process removes the account identity and sessions, profile, friendships, blocks, posts, comments, reactions, notifications, and uploaded profile, cover, and post images associated with the account, except for information that must be retained temporarily for the reasons described above.
Your choices and rights
You may edit profile fields, delete content, block or unblock users, sign out, delete your account, change device permissions, and use the advertising privacy options shown in the App. Subscription management and cancellation are available in your Apple account settings. Depending on where you live, you may also have rights to access, correct, delete, restrict, or obtain a copy of personal information, or to object to certain processing. Contact us to make such a request. We may need to verify your identity before responding.
Children
Social accounts and personalized advertising are not intended for children under 13, or under the minimum digital-consent age in their country, without authorization from a parent or guardian. If you believe a child provided personal information without the required consent, contact us so we can investigate and delete it.
Security and international processing
We use reasonable administrative and technical safeguards, including encrypted network connections and protected session credentials. No system can guarantee absolute security. Information may be processed in countries other than your own; where required, we use appropriate protections for those transfers.
Third-party policies
- Google Privacy Policy
- How Google uses information for advertising
- Apple Privacy Policy
- Dropbox Privacy Policy
Changes to this policy
We may update this Privacy Policy as the App or legal requirements change. We will update the effective date on this page and provide any additional notice required by law.
Contact us
For privacy questions or requests, email mobobihelp@gmail.com.